Support

Write to support@merchantsuite.io from an address that belongs to your store, with your myshopify.com address and what you saw. We answer within two business days.

Before you write

• The matrix and hygiene report use the last scan. Choose Scan now on the app's Home to read your discounts again.
• The cart simulator is an estimate from each discount's settings. Discounts made by other apps are shown as unknown. Test a real checkout before a launch.
• To fix a conflict, open the discount from the app and change its "Combines with" settings in Shopify.